Plumbers and HVAC contractors miss 25–40% of inbound calls while on jobs. Enter your numbers below — see your exact monthly and annual revenue loss.
Valvos recovers these leads automatically. When a call goes unanswered, an SMS fires within seconds to capture the job — before the customer calls the next plumber.
Stop losing this revenue → Start free trialPlumbing is a physically demanding trade. You're under sinks, in crawl spaces, behind walls. Your hands are wet. Your phone is in the truck. When a call comes in while you're mid-job, you have a choice: stop what you're doing and lose your place, or miss the call. Most plumbers miss the call.
The math is brutal. A plumbing business receiving 15 calls per day, missing 30% of them, with a 35% booking rate and a $350 average job loses $13,846 per month — $166,000 per year. That number isn't a worst case. It's the industry average for a mid-sized shop running 2–3 trucks.
The compounding factor: the highest-value calls — burst pipes, flooding, no hot water at midnight — are exactly the ones most likely to be missed. They come in after hours, weekends, and holidays. The homeowner isn't casually shopping. They need help right now, and the first plumber who responds gets the job. Every time.
The calculator above uses four variables to estimate your actual loss. Here's what each one means and how to find your real number:
Check your phone system logs or voicemail count over the last 30 days. Divide total calls by business days. If you don't have logs, a 2-truck plumbing shop typically receives 8–25 calls per day. Busier shops with Google Ads running can see 40–60 calls per day.
This is how many of those calls go unanswered. Industry benchmarks: 25–35% for a typical plumbing business, 40–50% for a solo operator without a dispatcher. If you have a receptionist answering calls during business hours, your miss rate is mostly nights and weekends — still significant given that emergency calls cluster after hours.
Your total revenue from last month divided by total jobs completed. Residential plumbing averages $200–$500 for standard service calls. Water heaters run $800–$1,500. Sewer work runs $1,500–$5,000. If you work emergency and standard jobs, use a blended average — you likely average $300–$500 per call.
Not every answered call becomes a booked job. A homeowner might get a quote and go with a competitor. Typical booking rates for plumbers who answer the phone: 30–50%. For emergency callers who already need help now, booking rates can hit 70%+. Conservative default: 35%.
Here's what your potential customer actually does when your phone isn't answered:
The solution isn't hiring a full-time receptionist (cost: $35,000–$50,000/year). The solution is automating the first response so the lead is captured before the customer moves on.
Valvos gives your plumbing business a dedicated phone number. Calls forward to your existing number first. If you don't answer — on a job, after hours, weekends — an automated SMS fires within seconds to the caller's number.
Within seconds of a missed call: "Hi, this is [Your Business]. Sorry we missed your call — what type of plumbing issue can we help with?" The caller responds. The conversation starts.
Valvos collects job type, location, and urgency via text — information your dispatcher needs to schedule the job. No manual follow-up required on your end.
You see all qualified leads in one place. Respond when you're back in the truck, send a quote, and schedule the appointment — all from your dashboard or phone.
Once the job is booked, Valvos handles appointment reminders (24h and 1h before), invoice generation, and post-job review requests automatically. Your office runs itself.
Valvos starts at $249/month — a fraction of the revenue the calculator above showed you're losing. Most plumbers recover the cost from their first captured lead.